RECOMMENDATIONS
Tourist Protection Service
The Tourist Protection Service (SPT) has been created to protect your consumer rights by helping you to solve any problem that may arise regarding the tourist services you contract in Peru. The SPT intercedes on behalf of tourist to obtain immediate attention from the individual or company that fails to provide optimal and timely service, or does not comply with contractual terms or advertised conditions.
How to reach the SPT?
By telephone or fax the 24 hour Hot Line: +511 421-1227.
Lima 421-1227
Arequipa: (054) 444564
(054) 221228
Cusco: (084) 237364
(084) 234498
Ayacucho: (066) 818305
Trujillo: (044) 294561
Iquitos: (065) 260251
Puno: (051) 365088
When calling from a Peruvian city other than Lima, dial 01
first or call toll free: 0800-4-2579 (Not available by pay phone). When calling kindly give the operator your full name, explain your problem briefly, and identify the individual or company involved. This is not a recorded message service.
For further assistance, there is a team of assistants that will be able to help you by phone or in person, as required. The attention will be in Spanish or English.
How can the SPT be of help to you?
* When there is a contractual non fulfilment, bad service or inexact information on the part of a supplier of tourist services (example: airlines, tracel agencies , lodging establishments, restaurants, etc.)
* When you require a consultation in the cases of loss or theft of documents or values.
* If you consider that they have charged you a different rate (superior) for being a foreigner.
* In emergency situations.
* In situations of irregularities with police agents, customs officers or migrations.
* When it requires orientation on the procedures with customs officers or migrations.
* If you require to go to sources of tourist information.
The SPT will not:
* Provide tourist information on rates or schedules.
* Handle reservations.
* Recommended specific travel agencies, accomodation, restaurants or transportation services.
National Institute for Defense of Free Competition and Protection of Intellectual Property (INDECOPI) E Mail: tour@indecopi.gob.pe
Office in Lima: La Prosa 138, San Borja. Phone: +511 224-7888 P.O. Box 1596 - Lima 1
RECOMMENDED PROGRAMS
CHOQUEQUIRAO MACHUPICCHU From: USD$795 8d/7n
In this trekking, we will pass from the Inca City of Chokequirao to Machupicchu, we need good trekking conditions and some experience.
SALKANTAY - LLACTAPATA- MACHUPICCHU 5d/4n
We do have this great 5 days hike Option, ending at Machu Picchu, having on the last day a full day time between 7a.m. till 2 p.m. to enjoy well the great Inka City, that’s means you will get Machu Picchu before the crowded trains arrive, good for empty Pictures and enough time for those looking to climb the holy mountain of Huayna Picchu (1:40 min.round trip aprox.), or a quiet hike to the temple of the Moon which is located behind Huayna Picchu
VALLE DE LARES MACHUPICCHU 4d/3n
In this trek you will enjoy a wonderful panoramic views of mountains and small lakes, as well as you are going to have the opportunity to know small villages along the route.
INCA TRAIL CLASSIC 2010 FROM: USD$ 450 4d/3n
The Lost city of the Incas, Machu Picchu, with no doubt the symbol of the Inca civilization. The royal path that carried pilgrims and authorized officers of the empire to the sacred city was The Inca Trail as we know it now.
INCA TRAIL 02 Days 01 Night 2010 From: USD$300 2d/1n
If you want to experience hiking into Machu Picchu on the famed Inca Trail, but you don’t want to trek for the full 4 days, you can do it on this one-day hike to Machu Picchu. Starting in Chachabamba.
VILCABAMBA - MACHUPICCHU 5d/4n
Following the Spanish conquest of the Inca Empire in the 1530s, a few members of the royal family established a small independent state in Vilcabamba, in the relatively inaccessible Upper Amazon to the northeast of Cusco. The founder of this so-called Neo-Inca state was Manco Inca Yupanqui
JUNGLE INCA TRAIL 4d/3n
This is a new Combination, between a Down Hill Mountain Bike Tour and a Jungle Trekking to Machupicchu.
AUSANGATE PRICE 2010: From: USD$580 7d/6n
We pass ice walls, a glacier, the cascades of a frozen river, and numerous springs of hot and medicinal underground water. The mountaineer will also find lovely views over the surrounding countryside, looking down into fertile valleys and across to the Vilcanota mountains. These snow covered ranges arc away to the east, the southeast, then the south, protecting the valley of Canchis.
TRADITIONAL CUSCO 2010 FROM $315 3d/2n
First day: - Welcome at the airport in Cusco and transfer to the Hotel (in the morning). - Tour around Cusco and outskirts (in the afternoon 2pm - 6pm). - Night in the Hotel Second day: - Breakfast in the hotel - Tour to Machupicchu (all day from 6am - 8pm) - Night in the Hotel ( Cusco) Third day: - Breakfast in the Hotel - Transfer from the Hotel to the Airport in Cusco.
CUSCO SAGRADO 2010 FROM USD$415 4d/3n
First day: - Welcome at the airport in Cusco and transfer to the Hotel. - Tour around Cusco and outskirts ( 2pm - 6pm) - Night at the Hotel Second day: - Breakfast at the Hotel. - Tour to Machupicchu ( 6am - 8pm) - Night at the Hotel Third day: - Breakfast at the Hotel - Sacred Valley tour ( 8am - 7pm) - Night at the Hotel Fourth day: - Breakfast at the Hotel - Transfer from the Hotel to the airport in Cusco.
CUSCO WILCAMAYU 2010 FROM $690 5d/4n
The Vilcanota River, also known as Wilcamayu or Huilcamayo and also Urubamba is the fast flowing river in Sacred Valley that cuts through the landscape from southeast flowing northwest. The river's name contains the word vilca or wilca, in hispanicized variant its its huilca, meaning sacred. The river's name in translation to English would be Sacred River. In fact, because of this river was the valley of many Inca cities called the Sacred Valley
TRADITIONAL JUNGLE 3d/2n
There are three conservation areas in Madre de Dios of great importance: the Manu Biosphere Reserve, declared a World Heritage Site by UNESCO in 1987, the Tambopata - Candamo Reserve, with intact populations of several endangered species, such as the giant river otter and the Harpy eagle, and the Bahuaja-Sonene National Park, home to some 450 different species of birds.
MACAW CLAY LICKS PROGRAM (OPTION 01) 4d/3n
Clay licks, or collpas in Quechua, are simply high concentration deposits of minerals that are hard to come by in the rain forest. For parrots and macaws they come in the form of river bank clay deposits, but mammals sometimes gather around exposed soil in the ground, monkeys lick tree trunks with sediments and butterflies flutter about beaches where nutrient- rich liquids have evaporated. Clay licks are thus a widespread and not so uncommon phenomenon in the rain forest
CHOQUEQUIRAO From: USD$420 5d/4n
Choquequiraw is situated in the spur of the mountain range of Salkantay, over 3030m surrounded by the Apus of Yamana, Ampay, Chokecarpu, Pumasiyo and Panta, on the left bank of Apurimac river. In the time of the Incas, it was united and in communication with Machu Picchu by a complex network of trails.
MACAW CLAY LICKS PROGRAM (OPTION 02) 4d/3n
Clay licks like these are scattered throughout Amazonia. Although locals have always known about the clay licks and the ability to see parrots well at these sites, clay licks did not gain the attention of scientists until 1984.
CUSCO CULTURAL AND INCA TRAIL 2010 From USD$690 7d/6n
The departure from this Tours are every Monday from 1.30 in the afternoon, is an adventure that combine ancient culture of the Incas with the Adventure touring the Inca Trail We recommend making reservations with more than 03 months in advance. The group size is 03 to 16 people
INCA TRAIL GOLD SERVICE From:2010 USD$580 5d/4n
This hike takes more time to do the traditional Inca Trail to Machupicchu (Machu Picchu), leaving more time to appreciate the nature and archaeology along the way. We spend one long fourth day visiting Winaywayna and Machu Picchu, and on the fifth day we return to Machu Picchu to see the sunrise from the Sun Gate. We encounter valleys that contain wildlife endemic to high deserts or the tropics, between stretches of puna and cloud forest. We encounter mysterious archaeological sites half covered by jungle overgrowth, which look like you are discovering them for the first time. Machu Picchu is one of the worlds greatest cultural treasures, and of these is the most enigmatic
SUASI PRIVATE ISLAND 3d/2n
Suasi Island is approximately 43 hectares and it is located on the so called Major of the Titicaca Lakes at 2 and a half hours from Puno, 70 kilometres going by the Lake and 167 kilometres going along the highway, at a height of 3810 metres above sea level. It is a private island where ecological activities, such as treks on which you will be able to watch the four South American Cameloids, birds, Andean cultivations and livestock breeding, are organised. You can also take part on cultural manifestations, not to mention the experience of tasting the exquisite Novo Andean cuisine, prepared with local organic produce. It is a place where it is possible to admire the immensity of the lake and where to enjoy the night under a beautiful sky in harmony between man and nature.


